Frequently asked questions
Everything you need to know about LedgerFree. Still have questions? Get in touch.
Getting Started
How does LedgerFree work?
LedgerFree connects to your bank accounts and credit cards to automatically import and categorize your transactions. You can send invoices, track expenses, and generate tax-ready reports from a single dashboard. Most setup takes under five minutes.
Is there a free trial?
Yes. Free plan is available forever with no credit card required. Pro and Business plans each include a 14-day free trial so you can explore all features before committing.
Can I import data from another tool?
Yes. LedgerFree supports CSV import from QuickBooks, FreshBooks, Wave, and most accounting tools. You can also import bank statement CSVs directly. Contact support and we will help with the migration.
Do I need an accounting background?
Not at all. LedgerFree is designed for freelancers who want clarity without complexity. Categories are pre-configured for common freelance expenses, reports are plain English, and there are no debits or credits to learn.
Billing & Plans
What happens when I upgrade?
When you upgrade, all your existing data carries over immediately. You unlock the additional features of your new plan with no setup required. Your billing cycle starts fresh from the upgrade date.
Can I downgrade or cancel anytime?
Yes. You can downgrade or cancel at any time from your account settings. If you cancel, you keep access to your paid features until the end of the current billing period. Your data is never deleted.
Is there a discount for annual billing?
Yes. Annual billing saves you roughly 20% compared to monthly. Pro is $120/year and Business is $290/year. You can switch from monthly to annual at any time.
Features & Security
Is my data secure?
Absolutely. LedgerFree uses bank-level 256-bit AES encryption for data at rest and TLS 1.3 for data in transit. We are SOC 2 compliant and undergo regular third-party security audits. Your financial data never touches unencrypted storage.
Can I export my data?
Yes, at any time. Pro and Business plans can export data as CSV, PDF, or XLSX. Free plan supports CSV export. You own your data and can take it with you whenever you want.
Do you support multiple currencies?
Yes. Pro and Business plans support multi-currency bookkeeping with real-time exchange rates. You can invoice in one currency, track expenses in another, and see everything converted to your base currency.
Can I connect my bank account?
Yes. LedgerFree connects securely with over 12,000 financial institutions in the US, UK, EU, and Canada using Plaid and Yodlee. Transactions are imported automatically and categorized using machine learning.
Still have questions?
Send us a message and we will get back to you within one business day.
Contact us